Administration

eCommerce Specialists - Shopify Store Managers

Badung Regency, Bali   |   Full Time

This position is in Jimbaran / Balangan, Bali (Not Remote). You must be lawfully permitted to work in Indonesia.


About The Role

Looking for a talented E-Commerce Guru to help monitor and run our clients' Shopify eCommerce websites. 

The position is responsible for various e-commerce and merchandising strategies from inception (research and development) to execution (implementation and reporting) including, but not limited to: social media, email marketing, website design, site navigation, inventory/logistics tracking, site search, paid search, collection curation, product presentation, updating digital content to boost sales, traffic, conversion, engagement, and coordinating with external digital marketing (SEO, PPC, CMS) providers.

Responsibilities

  • Create, manage, and update Shopify sites.
  • Optimizing all product listings as far as photography, product copy, and enhanced product page content across all e-commerce channels. Graphic Design skills is a must.
  • Help clients handle all shipping and returns
  • Assist with new collection launches (usually 2-3 times a year) and product launches from end to end: preparation of assets (image, video, copy), design of marketing materials, capacity planning with suppliers, fulfillment, etc.
  • Help clients manage supply chain and make sure Company can keep pace with forecast demand.
  • Identify ways to optimize supply chain from a cost and lead time perspective.
  • Work with team to manage vendor relationships (warehouse, materials suppliers, factories, packaging suppliers, etc.).
  • Basic Customer Service: Responding to online inquiries through phone, email, and text platform
  • Collect trends and watch for best sellers and key performance indicators
  • Weekly Reporting and Analyzing of Traffic and Sales / Trends. Must be proficient in Excel.
  • Understanding of SEO / SEM is a plus
  • Overseeing outside PPC specialists. Monitoring their performance to ensure it is in line with established targets and reporting to COO
  • Compile monthly analytics reports for e-commerce
  • Other related duties as required

Requirements

  • Degree holder in Marketing, e-commerce or related disciplines is very preferred
  • 2 - 3 years + experience in e-commerce
  • General knowledge of E-commerce platforms and/or Marketplaces, with particular focus on Shopify
  • Photoshop or graphics skills preferred.
  • Strong communication skills, organizational skills, and very strong attention to detail
  • Solutions oriented, a self-starter, and has a strong work ethic
  • Understanding of Shopify E-Commerce, CMS (Content Management System) and web analytics tools
  • Self-motivated, good team player and willing to work under pressure
  • Excellent interpersonal skills, independent, presentable, detail-oriented and tenacious

Experience

  • Shopify or Related eCommerce: 2 years (Required)
  • Logistics Management: 1 year (Preferred)
  • E-Commerce: 2 years (Required)
  • SEO/Marketing: 1 year (Preferred)
  • Excel: 2 years (Required)
  • Adobe Photoshop: 2 years (Preferred)
  • Customer Service: 1 year (Preferred)

Education

  • Bachelor's (Preferred)

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